Introduction – Two Realities, One Lesson Lately, a European client operating in Africa shared with me his frustration about the way one of his local managers handled time on a project. Things were dragging. There was no sense of urgency. And to make it worse in his eyes, the manager wasn’t even stressed—just calmly navigating it all with a Hakuna Matata attitude. Meanwhile, my client was carrying the stress of a looming deadline, feeling alone in his pressure.Two people. Same situation. Two completely different perceptions of what was happening. That conversation brought back a memory from a few years ago,…