Recently, during my travels, I encountered an unexpected flight delay at Amsterdam airport that shed light on a significant issue: preventable profit margin waste. The scene was all too familiar – interminable queues at check-in counters, exacerbated by a glaring shortage of personnel. As a consequence, I, along with numerous fellow passengers, missed our flights. This setback led to a frustrating 10-hour wait before rebooking for the following day and prompted my contemplation about the avoidable loss incurred by the airline. Amidst the collective inconvenience, it struck me that had effective measures been in place to prevent profit margin waste;…

Why the perception that the scope of team dysfunctions is confined to just five represents a grave misconception that needs urgent correction. This prevailing belief undermines the multifaceted nature of team dynamics, potentially obscuring the broader spectrum of challenges that can impede team success. Is your team failing to function well despite fixing the common five dysfunctions of a team? Today is your lucky day. In this blog, I will share my fortuitous discovery, which will give you an insight into other team dysfunctions you may have overlooked. Recently, I had the idea to write a blog article on team…

One of the most valuable things in business and life is trust. Trust is hard to earn but can be easily lost. As a consultant, I have encountered issues related to trust and its effects on business. Specifically, I've witnessed the remarkable impact of saying "yes" in business on cultivating and maintaining trust. I have observed how confidence can affect business and life, and I've come to a significant realization: in most cases, people who kept their word earned trust. People tend to say YES to those they trust, and this correlation between trust and saying "yes" is undeniable. What…

Over the years, while deeply engaged in designing team alignment programs, I've interacted with numerous dedicated business owners and recruiters, all driven by the quest to secure the finest additions to their workforce. However, what struck me profoundly was the unwavering determination exhibited by each of them in pursuing remarkable individuals who could contribute to their enterprises. This phenomenon often seemed to transform the recruitment landscape into a fierce battleground, where securing the right talents bore semblance to a relentless competition for achieving nothing short of sustainable organizational growth. As much as the recruiters in their job advertisements were looking…

Your present circumstances directly result from the choices you've made along your journey. Every decision, whether a resounding "YES" or a thoughtful "NO," has played a role in molding the trajectory of your business and personal life. Today, you find yourself reading this article because you've deliberately opted to explore valuable insights – particularly regarding the art of saying "NO" wisely. This crucial aspect of decision-making has the potential to redefine your ultimate path to success. Looking back at the success stories and struggling businesses of people I have met during my coaching career, I wanted to identify the common…