One of the most valuable things in business and life is trust. Trust is hard to earn but can be easily lost. As a consultant, I have encountered issues related to trust and its effects on business. Specifically, I've witnessed the remarkable impact of saying "yes" in business on cultivating and maintaining trust. I have observed how confidence can affect business and life, and I've come to a significant realization: in most cases, people who kept their word earned trust. People tend to say YES to those they trust, and this correlation between trust and saying "yes" is undeniable. What does it mean to say YES? We use the word YES to approve if something said is accurate or correct. YES comes from the Old English word gise, gese, which means "so be it!" There are many ways to convey the sense of YES. Some of the synonyms include: definitely, of course, sure, by all means, that’s right, you bet, you’re on, affirmative, be my guest, I don’t see why not, yea, yeah, yebo, yep, you betcha, yup, is the Pope Catholic? The meaning we give to a YES varies. Saying YES after long and arduous peace negotiations or at your wedding doesn't have the same significance and importance as answering YES to the question: “Are you hot?” These nuances are the origin of many interpersonal difficulties. Let us look at the different types of yeses below. Types of YES Saying YES does not necessarily mean we agree on something. Some factors determine the type of YES we are likely to receive or speak to someone—the word YES can be said deliberately or coerced. When YES is forced, there will be no willingness to follow up on the YES, which can be detrimental. A YES should be intentional and contain a desire to carry through what has been agreed upon. Looking deeper into the process of saying YES to something, the degree of freedom of choice, the intentionality, willingness, circumstances, and surroundings when deciding to say YES play an essential role in the type of YES. These factors form the basis of the four variations of yeses: The Gut-Yes The Social-Yes The Defensive-Yes The Fake-Yes Below is a pictorial representation of the variations of YES. Anssof Matrix of YES From the image above, the horizontal axis goes from a YES said under total external pressure, no natural choice, to a YES expressed when you are free to do so, and it is your own choice. The vertical axis goes from being 100% willing to make what we have said YES to a reality (total commitment) to zero willingness to comply with what we have agreed to. Let’s look at what these types of yeses mean. The Gut-Yes The Gut-Yes corresponds to the YES, that is entirely deliberate. The person is then unquestionably willing to bring what they are saying YES to into existence. We have a conscious decision or choice, an expression of total agreement about the subject. In other words,…

Over the years, while deeply engaged in designing team alignment programs, I've interacted with numerous dedicated business owners and recruiters, all driven by the quest to secure the finest additions to their workforce. However, what struck me profoundly was the unwavering determination exhibited by each of them in pursuing remarkable individuals who could contribute to their enterprises. This phenomenon often seemed to transform the recruitment landscape into a fierce battleground, where securing the right talents bore semblance to a relentless competition for achieving nothing short of sustainable organizational growth. As much as the recruiters in their job advertisements were looking for talent, when I interacted with job applicants, most did not discuss their talents but skills, know-how, and competencies. Isn’t that strange? Our education system never delivers a diploma for talent but always certifies abilities. I noticed a big misalignment between what companies were looking for and what the applicants offered. In this article, I will share my discovery of the misconception of these two terms to help applicants understand what the recruiters are looking for by answering the following questions: Are talent and competence the same thing? What are the differences between these two terms? How do they affect the life of the individual and the team in the long run? What is talent? Talent is a natural ability or aptitude that allows someone to shine in a particular activity, especially without training. According to Etymoonline, the word talent comes from the Medieval Latin talent, which meant weight, the sum of money. The meaning of "special natural ability, aptitude, a gift committed to one for use and improvement" was developed by mid-15c. in part perhaps from the figurative sense of "wealth," but mostly from the parable of the talents in Matthew 25:14–30. A talent is something a person is born with. It has to do with the innate qualities they possess. It is the role they tend to play naturally in life and most of the time in their work. The person having the talent may not necessarily value it. It is second nature for them, and they don’t seem particularly excited. Knowingly or unintentionally, they find themselves involved in situations where they use their talent. Other people end up soliciting them for their talent even if they don't promote it. For example, we can all talk, but you can see that some people are naturally talented at communicating. Those people excel best in sales and marketing jobs. What is competence? Competence is the ability to do something well or effectively. Competence derives from the French word “compétence,” which meant "sufficiency of means for living at ease” in the 1630s. The meaning "adequate range of capacity or ability, sufficiency to deal with what is at hand" is from 1790. One develops competencies through school, training, and practice. Competence is not static; it continuously evolves and grows. For example, a programmer's skill grows as he continues working on various projects. The more you use a competence, the sharper and more potent it becomes.…

Your present circumstances directly result from the choices you've made along your journey. Every decision, whether a resounding "YES" or a thoughtful "NO," has played a role in molding the trajectory of your business and personal life. Today, you find yourself reading this article because you've deliberately opted to explore valuable insights – particularly regarding the art of saying "NO" wisely. This crucial aspect of decision-making has the potential to redefine your ultimate path to success. Looking back at the success stories and struggling businesses of people I have met during my coaching career, I wanted to identify the common factor that led to the success or failure of companies. That is when I realized one thing that stood out: the ability of a business owner to say NO or accept the word NO. Yes, you read that right; saying NO was the last piece of the puzzle. In this article, I want to share this fantastic discovery of why saying NO or accepting the word NO is one of the most coveted superpowers of an entrepreneur. In my career, I have met many people who had difficulty saying NO, which has gotten them into big problems. Think of it this way, the quickest way to stay away from alcoholism is to say NO to the first drink. The best way to uphold respect in an organization is to say NO to matters that corrupt your integrity. Even though we underestimate these concepts, in most cases, the word NO has had a lot of positive effects in a working environment, eventually leading to infinite success. A decision is a way to say YES to one thing and NO to many other possibilities. When making a decision, people overlook that each YES corresponds to countless possibilities to which you say NO. When you choose a specific job, you automatically say NO to numerous job opportunities you could work on during the same period. We can apply this to real life, too. For example, when you say YES at your wedding, you have committed to saying NO to other people who would otherwise want to marry you. Said differently, you are ready to say countless NOs to keep your YES. This realization opened my eyes, and I wished someone had pointed this out to me earlier. I wondered why no one hadn't cared to stress the issue despite the high number of coaches teaching about decision-making in the business world. Teaching somebody how to decide without making them aware of the number of NOs he needs to say to keep his decision or achieve his goal is like sending somebody to the front with a gun but not giving him the bullets. The value of a NO Saying NO ensures you are not derailed by any sideshows that can negatively impact your road to success. When you say NO to something not aligned with your goals, you reinforce your YES on the earlier decision. Therefore, you should be okay and enthusiastic about…

What if we invest in building a sustainable business that drives unemployment down? Imagine a society where only 1 out of 100 children survives past the age of 15. Such a scenario would spell the end of humanity's long-term survival. Similarly, the current trend of short-lived businesses threatens economic growth. Startling statistics reveal that only 1% of companies endure beyond 15 years, with a mere 20% reaching the 5-year milestone. This blog post explores the significance of sustaining businesses, addresses unemployment, and proposes a novel solution: recycling human capital through sustainable entrepreneurship. The number of businesses that started and existed over some time determines economic growth. If the companies do not exist over a long period, there is no chance of economic prosperity. Why is our society not doing enough to ensure that more than 1% of businesses survive for over 15 Years? Then, what happens to the people who have been working in these businesses? Where do they go? You are right. They become unemployed, and their skills become dormant, a significant loss to the labor market. My next concern was what we could do to end this menace and promote economic growth and prosperity. Then the thought of recycling human capital came into my mind. Today we recycle nearly everything: papers, computers, water, fabric, steel, glass, wood, food; you name it. Yet, we fail to help businesses survive over a more extended period. Isn’t that strange? What if we use the same idea to create sustainable businesses to run for more extended periods so that the employee's skills are not wasted but used over and over? Isn’t this the same as recycling? Sustaining a business over a more extended period is not easy; however, with the right mentorship and training, we can have real entrepreneurs to make this dream a reality. To achieve this dream, we have to fix the reasons causing these businesses to fail. How do we end unemployment in society? Unemployment is one of the biggest problems in society today. The journey to end unemployment starts with ensuring we have companies that can last for over 15 years. Achieving that will automatically take care of the population that loses jobs once a business collapses. Let’s have a look at the below assumption to be able to digest this better: Assuming 20% of startups fail because the business ideas were not viable in the first place, we still have 80% of businesses going past the 15 years mark. Let’s now imagine that these businesses can exist and prosper past the end of the careers of their creators. In other words, 80% achieve longevity and are self-running beyond their creators. Can you see the number of jobs each company will create over this period? Can you agree with me there are at least tens of jobs? If you multiply these by the number of small businesses in your area, you will notice that most of the population will be employed. These people stay employed as long as…

The success of your business hinges on the prevailing company culture, especially one that is results-driven. Every business inherently possesses a culture, whether by design or happenstance. From my own experience, I've come to understand that establishing a results-driven company culture for entrepreneurs necessitates more than mere instruction or discussion; it requires a fundamental shift in the mindset and behaviors of individuals within the organization. Creating a culture requires systemic organizational changes transforming how people think and behave. In this article, I will share my discovery on developing and cultivating a culture of results to improve performance in your organization. The work environment greatly influences people. Company culture can make weak people highly productive, and the stronger lose their edge. It is the primary concern and responsibility of every business owner, manager, or executive to create a culture of results inside their company. Every employee makes and maintains this through disciplined adherence to ensure profitability and continuance of the company's operation. Getting the right people that can come together with unique business systems to create a culture of results through discipline, enthusiasm, and high productivity is not easy. The magic begins once you find the right team, and performance shoots up the roof.   ((Efficient People + Motivation) * Accountability) = Effective Team Results HIRE THE RIGHT BEST PEOPLE The only proven way of getting good results is to ensure you have the right people to drive your dream. No matter how good your ideas are, you'll have difficulty getting the expected deliverables if you don't have the right people to actualize them. "Those who build great companies understand that the ultimate throttle on growth for any great company is not markets, technology, competition, or products. It is one thing above all others: getting and keeping enough of the right people. GET THE RIGHT PEOPLE ON THE BUS FIRST, AND THE WRONG PEOPLE OFF THE BUS, THEN FIGURE OUT WHAT DIRECTION TO DRIVE THE COMPANY" – Jim Collins, Good to Great. Results depend on employee performance, which is why every business owner or manager should only hire Top performers. Top performers have a history of getting results and are unafraid of accountability and scorekeeping. They are self-confident, can apply past successes to new assignments, and are teachable and eager to learn. Top performers make good things happen, especially when their personal goals align with your company goals. Note that you always pay less cost for the Top performer as compared to what you pay for the Poor performer. The Poor performer comes with a hidden cost of lower performance, poor decisions, and costly mistakes, which in the long run, eclipse the cost of keeping the Top performer. It would be best if you always went for the Top performer for effective performance and results. Take Away:  Hire and empower goal-oriented people. To achieve better results, you must ensure the team understands why you created the system, how it works, and how it will benefit them. Enlist their knowledge, talents, energy,…