“What If I’m Wrong About My Team?” The Leadership Question That Changes Everything

How a 3-minute team diagnostic revealed what 6 months of one-on-ones couldn’t, and transformed how one leader approaches team development Marcus had been leading his 8-person engineering team for two years. By all external measures, they were successful: projects delivered on time, clients satisfied, no major conflicts. But something felt... stuck. "We're good," he told his mentor during their monthly coffee. "Maybe even really good. But I keep feeling like we're operating at 70% capacity, and I can't figure out why." His mentor leaned back thoughtfully. "Marcus, here's a question that might sound simple, but answer honestly: What if you're completely wrong about where your team actually stands?" That question led Marcus to a discovery that would transform not just his team's performance, but his entire approach to leadership. The Leadership Blind Spot We All Have As leaders, we develop mental models of our teams based on individual interactions, project outcomes, and observable behaviors. But here's what most of us miss: we're seeing our teams through the lens of our own expectations and experiences, not through their collective reality. Marcus thought his team was performing at Level 7-8 on the Human Potential Meter. They were reliable, delivered quality work, and seemed engaged. What he didn't see was the hidden dynamic that was capping their potential. This touches on something the African philosophy of Ubuntu teaches us: "I am because we are." Individual performance and collective performance are inseparable. When the team dynamic is stuck, everyone's potential gets limited, regardless of individual capability. This is where the Team Performance Diagnostic becomes invaluable, not as a judgment tool, but as a reality check that reveals the gap between leadership perception and team experience. The Human Potential Meter for Teams: Ubuntu in Practice The Human Potential Meter maps team contribution across 10 levels in three distinct zones, rooted in the Ubuntu understanding that individual and collective success are inseparable: Friction Zone (Levels 1-4): Teams where Ubuntu is broken and individual struggles drain collective energy, making work harder than it should be. Drift Zone (Levels 5-7): Teams with Ubuntu awareness but without direction and they care about each other but haven't discovered how to elevate the collective through authentic individual contribution. Contribution Zone (Levels 8-10): Teams where Ubuntu comes alive and each person's authentic contribution elevates everyone, creating collective success that surpasses what individuals could achieve alone. The key insight? Most teams operate 2-3 levels below their potential, not because they lack capability, but because they haven't aligned individual strengths with collective purpose, the essence of Ubuntu in action. Marcus's Discovery When Marcus deployed the 3-minute anonymous team diagnostic, he was genuinely shocked by the results. His team averaged Level 5.8: "Task Followers transitioning to Reliable Helpers." "I was seeing their compliance as engagement," Marcus reflected later. "I thought they were being strategic when they were actually just waiting for more direction." But the real eye-opener wasn't the number, it was the individual responses: "We work well together but wait for direction on most…

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“Where Am I Really?” The Personal Growth Question That Changes Everything

How a simple self-assessment transformed Sarah's career trajectory, and how it can transform yours too Sarah stared at her laptop screen during another Monday morning team meeting, feeling that familiar knot in her stomach. She was good at her job, really good, but something felt... stuck. "I know I have more to offer," she confided to her mentor later that week. "But I can't put my finger on what's holding me back or what my next step should be." Her mentor smiled knowingly. "Sarah, when was the last time you honestly assessed where you are in your professional journey? Not where you think you should be, but where you actually are right now?" That simple question led Sarah to discover something that would change her entire approach to career growth. The Power of Ubuntu-Centered Self-Assessment Most of us navigate our careers with a vague sense of where we stand professionally. We know our job title, our responsibilities, our salary, but do we really understand our contribution level? Our growth trajectory? Our authentic next steps? One way to gain this clarity is through an Ubuntu-centered approach. Ubuntu is an African philosophy that means, "I am because we are." It teaches that individual and collective success are inseparable. From this perspective, when we're stuck in our own growth, it affects everyone around us. Conversely, when we flourish authentically, we create space for others to flourish too. This is the foundation for a more interconnected way of assessing your professional contribution This is where the Human Potential Meter becomes invaluable, not just as a team assessment tool, but as a personal compass for discovering how your individual contribution can elevate both yourself and your workplace community. The Human Potential Meter maps professional contribution across 10 levels, organized into three zones that reflect different states of Ubuntu connection: Friction Zone (Levels 1-4): Where Ubuntu is disrupted and your energy drains the collective rather than contributing to it Drift Zone (Levels 5-7): Where Ubuntu is partial and you care about the team but haven't discovered your authentic contribution to collective success Contribution Zone (Levels 8-10): Where Ubuntu comes alive and your individual flourishing creates space for everyone around you to flourish The beauty of this Ubuntu-based framework? It's not about judgment; it’s about clarity and connection. Every level is a valid starting point for growth toward collective flourishing. Sarah's Ubuntu Discovery Back to Sarah's story. When she took the Self Progression Scan (a personalized assessment based on the Human Potential Meter), she discovered something both humbling and empowering. "I scored as a Level 6," Sarah later shared. "Reliable Helper. The description was spot-on: 'Consistent, likable, wants to contribute, but needs guidance for ownership.'" Instead of feeling defeated, Sarah felt energized. Finally, she had language for what she was experiencing, and more importantly, she understood how her current state was affecting not just her, but her entire team. "I realized I was waiting for permission to lead instead of just... leading. Ubuntu taught me that when…

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The Contribution Zone: Ubuntu Actualized

"I am because we are." This is what it looks like when Ubuntu comes alive in the workplace. Welcome to the Contribution Zone: levels 8-10 on the Human Potential Meter. Beyond Employees to Owners These are the people who don't just do their jobs, they make everything better. They embody Ubuntu's wisdom: they know that their authentic contribution elevates the entire collective. The Three Contribution Levels Level 8 - The Solid Contributor: Owns their role completely, delivers consistent quality work with minimal oversight. They've developed both the skills and mindset to be truly productive while helping weaker team members improve. Level 9 - The Team Cornerstone: Solves problems independently, inspires trust, elevates others. They've moved beyond personal productivity to actively supporting and elevating the whole team. Level 10 - The Culture Builder: Creates value beyond their role, leads without title, shapes culture. They think strategically about the organization's success and challenge assumptions while bringing others along with their vision. Ubuntu in Action Contribution Zone people understand both "I am" and "we are." They've discovered their natural talents, aligned with their true roles, and contribute with clarity and integrity. They ask Ubuntu's essential question: "How can I contribute in a way that elevates both myself and the organization?" The Multiplier Effect Here's what makes them special: they make your job easier rather than harder. They often help weaker team members improve. Their presence makes everyone more confident and effective. Teams strong in this zone are energizing to lead and can handle whatever challenges come their way. Building Your Contribution Foundation Most successful organizations need more than one Level 10 person, and many unknowingly depend on just one Level 9 person holding everything together. This creates fragility. The goal isn't to have a team full of Level 10s (though that would be nice!). It's to: Protect and partner with your Level 8-10 contributors Give them recognition and influence that matches their contribution Align their growth with your organizational strategy Use them to elevate others on the team Your Ubuntu Journey Remember: this isn't about labeling people or putting them in permanent boxes. It's about recognizing patterns so we can make better choices about support, expectations, and development. People can move between levels based on circumstances, support, and their own commitment to growth. The question Ubuntu leaves us with: "How will you help your team find their true direction so everyone can flourish?" Ready to start mapping your team's potential? Comment COMPASS below and I'll send you the Human Potential Meter poster. Final reflection: What would change in your organization if everyone operated from their natural contribution zone?

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The Drift Zone: Ubuntu Without Direction

They're loyal. They're stable. They don't cause problems. And they're quietly limiting your team's potential. Welcome to the Drift Zone: levels 5-7 on the Human Potential Meter. The Hidden Danger These are often the people you like having around. They care about the team, follow directions, and seem stable. But here's what Ubuntu teaches us: caring about the collective without knowing how to contribute authentically creates a different kind of energy drain. The Three Drift Patterns Level 5 - The Task Follower: Shows up, does exactly what's asked, waits for the next instruction. They've learned to avoid responsibility by never taking initiative. Level 6 - The Reliable Helper: Consistent and supportive, but needs guidance for ownership. They're valuable support but can't carry projects or make decisions independently. Level 7 - The Comfort Zone Performer: Excellent work as long as everything stays familiar and predictable. When challenges arise, they need extra support right when you need them to step up. Ubuntu Without Compass From an Ubuntu perspective, Drift Zone people understand "we" but have lost touch with "I am." They care about collective success but haven't discovered their unique contribution to it. The hidden cost? Teams heavy with Drift Zone people feel comfortable but struggle to innovate, handle challenges, or drive improvement. Everything depends on someone else constantly directing the action. The Untapped Potential Here's the opportunity: most Drift Zone people can grow into stronger contributors with clear expectations, mentoring, and support to develop independence and leadership skills. They're ready for growth. They just need mentoring and support to develop the confidence and skills to take ownership. Movement is Possible People aren't permanently stuck at these levels. With the right support, commitment, and expectations, most can move up. But it requires intentional effort from both the individual and the organization. The question Ubuntu asks: "How do we help these good people discover their authentic contribution so the whole team can thrive?" Ready to map your team's potential? Comment COMPASS below and I'll send you the Human Potential Meter poster.  Question: What's one area where you could step up from following directions to taking ownership?

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The Friction Zone: When Ubuntu is Broken

"I am because we are." But what happens when this becomes "I drain because you exist"? Welcome to the Friction Zone: levels 1-4 on the Human Potential Meter. It's Not Always Intentional, But It's Always Costly The key insight about Friction Zone dynamics: most people here aren't trying to create problems. They're often good people whose Ubuntu connection has been disrupted, disconnected from their natural contribution, struggling against the current instead of flowing with it. The Four Friction Patterns Level 1 - The Hidden Saboteur: Actively harmful, undermining trust and team safety. This requires immediate intervention, it’s not a coaching situation, it's a performance and culture issue. Level 2 - The Emotional Rollercoaster: Unpredictable and unstable, creating confusion and demanding constant attention. They haven't developed the emotional stability needed for consistent professional performance. Level 3 - The Busy Ineffective Person: Always working, always busy, but somehow things don't get done right or on time. They're working hard but not smart, often avoiding core responsibilities. Level 4 - The Quiet Rebel: Following instructions slowly and with obvious reluctance. They're resistant to change or authority but express it passively rather than directly. The Ubuntu Perspective From an Ubuntu lens, Friction Zone dynamics tell us something crucial: these individuals have lost their sense of how their contribution connects to collective flourishing. They're not aligned with their natural flow. The cost to the team? Everyone else has to constantly adjust, compensate, and work around the friction. Energy that should fuel progress gets consumed managing dysfunction. The Path Forward Some Friction Zone situations require clear boundaries and direct action. Others can transform with honest feedback, targeted support, and role realignment. The question Ubuntu teaches us to ask: "What would it look like for this person to contribute authentically to our collective success?" Sometimes the answer is a different role. Sometimes it's additional support. And sometimes, it's honest recognition that this isn't the right ecosystem for their natural contribution. Still want to explore your team's dynamics? Contact me and I'll send you the Human Potential Meter poster. Reflection: Have you ever been in the Friction Zone yourself? What helped you find your way back to natural contribution?

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